Privacy Policy for Infinity Luxury Homes Rentals

Effective Date: 1st May 2023

At Infinity Luxury Homes Rentals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide when using our holiday home rental services in Dubai. By accessing our website or using our services, you consent to the practices described in this policy.

  1. Information Collection
    1. Personal Information: We may collect personal information such as your name, address, email address, telephone number, nationality, passport information, and payment details when you make a booking or communicate with us. This information is necessary for us to provide our services and fulfill your booking requests.
    2. Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and other technical details. This information helps us improve our website and enhance your user experience.
  2. Use of Information
    1. Provision of Services: We use the personal information you provide to process your bookings, manage reservations, communicate with you, and deliver the services you request. This may include sharing your information with property owners, property managers, or other third parties involved in the rental process to facilitate your booking.
    2. Communication: We may use your contact information to send you transactional messages, updates, and important notifications related to your bookings. We may also send you marketing communications, newsletters, or promotional offers if you have opted in to receive them. You can unsubscribe from these communications at any time.
    3. Analytics and Improvements: We may use the information collected to analyze trends, track website usage, gather statistical data, and improve our services and website functionality. This may involve the use of cookies or similar technologies to enhance your browsing experience.
  3. Data Sharing and Disclosure
    1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as property owners, property managers, payment processors, customer support providers, and marketing platforms. These service providers are contractually obligated to maintain the confidentiality and security of your information.
    2. Legal Compliance and Protection: We may disclose your personal information if required to do so by law, court order, or government request. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
  4. Data Security
    We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
  5. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your information when it is no longer needed.

  6. Children's Privacy

    Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take appropriate steps to delete it.

  7. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be effective when posted on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

  8. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

    Infinity Luxury Homes Rentals Address: Sparkle Towers Retail 4, Dubai Marina, Dubai, UAE Email: hello@infinityluxuryhomes.ae Phone: +971 58 573 5111

    By using our services